Returns Policy

MERCHANDISE RETURN POLICY

No merchandise may be returned for credit or exchange
without prior written authorization of L&R Sales. Only goods in their
original cartons and in resalable condition can be accepted for credit within
30 days of their purchase . A handling and restock charge of 25% of the
returned items sell price will apply (with a minimum charge of $15).   Any freight
costs are the customer’s responsibility. Only previously authorized goods will
be accepted for credit.

SPECIAL ORDERS

Special Order merchandise is ordered by buyer request and is
not eligible for return or cancellation once acknowledged.  Any damaged merchandise will be
replaced/refunded at the discretion of L&R, subject to the terms below.

CLAIM FOR DAMAGES/SHORTAGES

All items should be inspected for damage within seven (7)
days of receipt.  Any claim for damages
must be made direct to L&R Customer Service.  Upon inspection, if found damaged, L&R
will repair/replace at their discretion. 
Any claims after seven (7) days will be subject to refusal.

All shipments should be inspected within seven (7) days of
receipt.  Any claim for missing items
must be made direct to L&R Customer Service.

UNAUTHORIZED MODIFICATIONS OR ALTERATIONS MADE TO PRODUCT

Unauthorized modifications and / or alterations made to
product, will cancel the product guarantee. Product then becomes unreturnable
for credit or exchange.  Any item that
cannot be returned in its original packaging and condition is unreturnable.

HOW TO REQUEST

Contact your Sales Rep or L&R Customer
Service directly.

An authorization for an eligible return will be
emailed to you if approved.

Arrangements will be made to either pick up at
the customer’s location or shipped back to L&R at the customer’s expense.

Upon receipt and inspection, a credit will be
issued to the customer per the above guidelines.